Terms of Service

Welcome to Universal Containers LLC (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, products, services, and related communications.

By accessing our website, requesting a quote, placing an order, or purchasing a product, you agree to be bound by these Terms. If you do not agree, you must discontinue use of our website and services.

1. Eligibility and Website Use

By using this website, you confirm that you are at least 18 years old and legally capable of entering into binding agreements under applicable U.S. law. You agree to use this website only for lawful purposes.

Unauthorized use, including misuse of content, attempting unauthorized access, or disrupting site operations, is strictly prohibited.

2. Products and Services

Universal Containers LLC sells new, used, refurbished, and modified shipping containers, including dry containers, refrigerated containers, and custom container solutions.

All descriptions, specifications, pricing, and availability are subject to change without notice. We reserve the right to modify or discontinue products or services at any time.

3. Quotes, Orders, and Payment

Quotes

All quotes are non-binding estimates and may change due to inventory availability, market conditions, logistics, or customer-specific requirements. Quotes are valid only for the stated period.

Orders

An order is considered confirmed only after payment has been received and acknowledged by Universal Containers LLC. We reserve the right to accept or decline any order at our discretion.

Payment

Payment terms are communicated prior to confirmation. Failure to comply with agreed payment terms may result in order cancellation, delays, or additional fees.

4. Delivery and Risk of Loss

Delivery timelines are estimates and are not guaranteed. Delays may occur due to weather, transportation issues, supply chain disruptions, or events beyond our control.

Risk of loss and responsibility for the container transfer to the buyer upon successful delivery or pickup, unless otherwise agreed in writing. The buyer is responsible for ensuring proper site access and delivery readiness.

5. Container Condition and Acceptance

Containers are sold in the condition disclosed at the time of sale. Cosmetic wear such as dents, surface rust, or paint wear is common for used containers and does not affect structural integrity.

Buyers must inspect containers upon delivery. Any claims regarding incorrect items or material defects must be reported immediately upon delivery. Use or retention of the container constitutes acceptance.

6. Modifications and Custom Work

Custom and modified containers are produced according to customer-approved specifications. Due to the nature of fabrication, custom orders are non-cancelable and non-refundable once production begins, except where required by law.

Customers are responsible for ensuring intended use complies with local zoning, building codes, and regulations.

7. Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.

Unless otherwise stated in writing:

• Used containers may be subject to limited return eligibility

• Custom and modified containers are generally non-returnable

• Approved refunds may be subject to administrative, transportation, or restocking fees

8. Warranty Disclaimer

Containers are sold “as is” and “where is”, unless expressly stated otherwise in writing.

To the fullest extent permitted by law, Universal Containers LLC disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law, Universal Containers LLC shall not be liable for indirect, incidental, consequential, or punitive damages, including loss of profits or business interruption.

Our total liability shall not exceed the amount paid by the customer for the product or service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Universal Containers LLC, its officers, employees, and affiliates from claims arising from your use of our products, violation of these Terms, or violation of applicable laws.

11. Intellectual Property

All website content, including text, images, logos, and design, is the property of Universal Containers LLC or its licensors and is protected under U.S. intellectual property laws. Unauthorized use is prohibited.

12. Privacy

Your use of our website is governed by our Privacy Policy, which explains how we collect and use personal information.

13. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Any disputes shall be resolved through binding arbitration or courts located within Texas, unless otherwise required by law.

14. Force Majeure

We are not liable for failure or delay caused by events beyond reasonable control, including natural disasters, labor disputes, transportation disruptions, governmental actions, or acts of God.

15. Changes to Terms

We reserve the right to update these Terms at any time. Updates become effective upon posting. Continued use constitutes acceptance.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Universal Containers LLC
Email: info@universalcontainersllc.com
Phone: +1(214)215-0402