Frequently Asked Questions
New & Used Shipping Containers
Buy high-quality shipping containers for storage, business, construction, agriculture, and custom projects. We offer fast nationwide delivery across the United States with competitive pricing and exceptional customer support.
Everything You Need to Know About Buying Shipping Containers
Welcome to the Universal Containers LLC FAQ page. Here you’ll find answers to the most common questions about our products, delivery process, payment options, and container services. If you need additional assistance, our customer support team is always ready to help.
General Questions
What does Universal Containers LLC sell?
We specialize in the sale of new (one-trip) and used shipping containers for residential, commercial, industrial, agricultural, and construction applications.
What types of containers do you offer?
Our inventory includes:
- 10ft Shipping Containers
- 20ft Standard Containers
- 40ft Standard Containers
- 40ft High Cube Containers
- Refrigerated (Reefer) Containers
- Open Side Containers
- Double Door Containers
- Flat Rack Containers
- Modified Shipping Containers
Are your containers new or used?
We offer both:
- New (One-Trip): Containers that have completed a single international shipment and are in excellent condition.
- Used: Containers that have been inspected and remain structurally sound and suitable for storage or transportation.
Can I inspect a container before purchasing?
Depending on inventory location and availability, inspections may be arranged by appointment. Please contact our sales team for details.
Ordering
How do I place an order?
You can:
- Order directly through our website
- Request a free quote
- Contact our sales team by phone or email
Can I order multiple containers?
Yes. We supply both individual buyers and businesses needing bulk orders.
Do you provide custom quotes?
Yes. We provide personalized quotes based on container type, quantity, delivery location, and any requested modifications.
Delivery
Do you deliver throughout the United States?
Yes. We coordinate delivery across most locations within the continental United States.
How long does delivery take?
Delivery times depend on inventory availability and your location. Estimated delivery dates are provided during the ordering process.
Do I need to prepare my property before delivery?
Yes. The delivery site should:
- Be level and stable
- Allow adequate space for truck access
- Be free of overhead obstructions such as power lines or tree branches
Our team can provide delivery preparation guidelines before shipment.
Will the driver position the container where I want it?
Drivers will place the container in the requested accessible location whenever it is safe and practical to do so.
Container Condition
Are your containers wind and watertight?
Most used containers sold for storage are inspected to ensure they are wind and watertight. Product descriptions will specify the condition of each container.
Can shipping containers be used for storage?
Yes. Shipping containers are widely used for secure residential, commercial, agricultural, and industrial storage.
Can containers be modified?
Yes. Modification options may include:
- Roll-up doors
- Windows
- Personnel doors
- Insulation
- Electrical systems
- HVAC preparation
- Shelving
- Interior finishes
- Office conversions
Payments
What payment methods do you accept?
We accept secure payment methods, which may include:
- Major credit and debit cards
- ACH bank transfers
- Bank wire transfers
- Other approved payment methods shown during checkout
Is financing available?
Financing availability may vary. Please contact our sales team to discuss current financing options.
Returns & Cancellations
Can I return a shipping container?
Please review our Return & Refund Policy for complete details. Return eligibility depends on the condition of the container and the circumstances of the order.
Can I cancel my order?
Orders may be canceled before shipment, subject to our cancellation policy. Once delivery has been scheduled or completed, cancellation may no longer be possible.
Warranty
Do your containers come with a warranty?
Warranty coverage varies depending on the container type and condition. Warranty details, if applicable, will be provided on the product page or during the purchase process.
Product Information
Are product photos the actual container?
Product photos are intended to represent the general condition and type of the container. Because inventory changes frequently, the exact container delivered may vary slightly in appearance.
Do colors vary?
Yes. Shipping containers may come in different colors depending on availability.
Are dimensions exact?
Container dimensions are approximate industry standards. Minor manufacturing variations may occur.
Safety
Are product photos the actual container?
Shipping containers must be properly modified and comply with local building codes, zoning laws, and permit requirements before being used as living spaces.
Do I need a permit?
Permit requirements vary by city, county, and state. Customers are responsible for verifying local regulations before installation.
Business Customers
Do you supply contractors and commercial businesses?
Yes. We regularly work with:
- Construction companies
- Government agencies
- Manufacturers
- Farms
- Schools
- Retail businesses
- Logistics companies
Can you fulfill large commercial orders?
Yes. We can assist with bulk container purchases based on inventory availability.
Customer Support
How can I contact Universal Containers LLC?
Our customer support team can assist you with:
- Product recommendations
- Pricing
- Delivery questions
- Custom orders
- Bulk purchases
- Order status
Visit our Contact Us page to reach our team.
Still Have Questions?
If you can’t find the answer you’re looking for, we’re here to help. Contact Universal Containers LLC today, and one of our knowledgeable team members will be happy to assist you with product information, pricing, delivery, or custom container solutions.