Effective Date: August 2026

Welcome to Universal Containers LLC. These Terms & Conditions govern your use of our website, your purchase of products, and your interactions with Universal Containers LLC.

By accessing our website, requesting a quote, placing an order, or purchasing a product through our website, you acknowledge that you have read and agree to these Terms & Conditions.

If you do not agree with these terms, please do not use our website or place an order.

1. Company Information

Universal Containers LLC

423 Langdon Rd
Hutchins, TX 75141
United States

Phone: +1 (713) 294-6529
Email: sales@universalcontainersllc.com

Universal Containers LLC supplies shipping containers and related container solutions to customers in the United States.

2. Eligibility

By using this website or placing an order, you represent that:

• You are at least 18 years old, or otherwise legally authorized to enter into a binding agreement.
• The information you provide is accurate and complete.
• You have the authority to make a purchase or place an order.
• You will use the website and products for lawful purposes.

3. Website Use

You agree to use this website only for legitimate personal or business purposes.

You may not:

• Submit fraudulent orders.
• Provide false or misleading information.
• Attempt to gain unauthorized access to the website.
• Interfere with website security or functionality.
• Introduce malicious software or code.
• Scrape, copy, or reproduce website content without authorization.
• Use the website for unlawful purposes.
• Impersonate Universal Containers LLC or its employees.
• Use our website to conduct fraudulent activities.

Universal Containers LLC reserves the right to restrict or terminate access to the website where misuse or prohibited activity is identified.

4. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, photographs, dimensions, prices, and availability information are accurate.

However, shipping containers are physical products and may vary in appearance and condition.

Product information may include:

• Container size
• Container type
• Condition
• Dimensions
• Weight
• Color
• Flooring information
• Door configuration
• Available features
• Certification information, where applicable

Customers should carefully review the product page and ask our sales team any questions before purchasing.

5. New & Used Containers

New / One-Trip Containers

New or one-trip containers may have been used for limited transportation purposes before being sold.

They may have minor handling marks or other normal signs associated with transportation.

Used Containers

Used containers may have:

• Dents
• Scratches
• Surface rust
• Paint fading
• Previous repair marks
• Flooring wear
• Other cosmetic imperfections

Such conditions may be normal for used equipment and do not automatically constitute a defect.

The condition of each container should be evaluated according to its specific product description and applicable condition classification.

6. Certification & Container Standards

Where applicable, individual containers may have documentation relating to standards or classifications such as:

• ISO specifications
• CSC safety approval
• Wind & Watertight condition
• Cargo Worthy condition

Certification and condition classifications are specific to individual containers.

Universal Containers LLC does not represent that every container sold carries every certification or classification.

Customers requiring a particular certification should confirm the applicable documentation with our sales team before completing their purchase.

7. Product Availability

Products displayed on our website are subject to availability.

Inventory can change without notice.

Universal Containers LLC reserves the right to:

• Correct inventory information.
• Update product availability.
• Remove products from sale.
• Substitute inventory where expressly agreed with the customer.
• Decline an order where the advertised product is no longer available.

If a product becomes unavailable after an order is placed but before confirmation, we will contact the customer regarding available options.

8. Pricing

All prices displayed on our website are generally stated in U.S. Dollars (USD).

Unless expressly stated otherwise, product prices may not include:

• Delivery charges
• Special placement charges
• Crane or lifting services
• Site preparation
• Applicable taxes
• Permit fees
• Custom modification costs

The final price applicable to an order will be communicated during checkout, quotation, or order confirmation, as applicable.

9. Pricing Errors

Although we make reasonable efforts to maintain accurate pricing, occasional errors may occur.

If a product is listed at an incorrect price due to an obvious technical, typographical, or system error, Universal Containers LLC reserves the right to correct the price before the order is confirmed.

If payment has already been received for an order affected by a material pricing error, we may offer the customer the option to proceed at the correct price or receive an applicable refund.

10. Payment

Payment requirements are governed by our Payment Policy.

Available payment methods may include:

• Credit cards
• Debit cards
• ACH transfers
• Bank wire transfers
• Approved commercial payment arrangements

Unless otherwise agreed in writing, payment must be received and verified before an order is released for processing or delivery.

Universal Containers LLC may verify transactions before confirming an order.

11. Order Confirmation

Submitting an order or payment does not automatically guarantee acceptance.

An order becomes confirmed when Universal Containers LLC has:

1. Received the applicable order or quote request.
2. Confirmed product availability.
3. Received and verified required payment.
4. Issued applicable order confirmation or written acceptance.

We reserve the right to decline or cancel an order before confirmation when reasonably necessary.

12. Order Cancellation

Customers who need to cancel an order should contact Universal Containers LLC as soon as possible.

Cancellation eligibility may depend on:

• Order status
• Product availability
• Delivery arrangements
• Custom modifications
• Special procurement
• Transportation arrangements
• Whether the container has already been dispatched

Custom or specially modified products may have additional cancellation restrictions.

Please refer to our Refund & Return Policy for additional information.

13. Delivery

Delivery is governed by our Delivery Policy.

Universal Containers LLC coordinates container deliveries based on:

• Product availability
• Delivery location
• Carrier availability
• Container type
• Site accessibility
• Transportation requirements

Delivery dates are estimates unless a specific delivery date has been expressly confirmed in writing.

14. Customer Delivery Responsibilities

Customers are responsible for providing:

• An accurate delivery address
• Accurate contact information
• Suitable site access
• Appropriate placement space
• Stable ground conditions
• Required permits and approvals
• A safe delivery environment

Customers should ensure that the delivery route is accessible to the applicable transportation equipment.

The customer is responsible for identifying the desired placement location.

15. Delivery Delays

Delivery schedules may be affected by circumstances outside our reasonable control, including:

• Severe weather
• Traffic
• Road restrictions
• Mechanical problems
• Carrier delays
• Equipment availability
• Natural disasters
• Government restrictions
• Site-access problems
• Other unforeseen circumstances

Universal Containers LLC will make reasonable efforts to communicate significant delivery changes.

16. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

Customers should inspect their container after delivery and report material discrepancies promptly.

A return may be considered for circumstances such as:

• Incorrect product
• Material specification mismatch
• Significant undisclosed structural issue
• Applicable certification discrepancy

Normal cosmetic characteristics of used containers generally do not constitute grounds for a return when they were disclosed or consistent with the advertised condition.

17. Warranty

Any applicable warranty is governed by the warranty terms provided with the specific product or order.

Unless expressly stated otherwise, Universal Containers LLC does not provide a blanket warranty covering every container.

Warranty coverage, if applicable, may depend on:

• Product condition
• Product type
• Specific manufacturer warranty
• Order terms
• Intended use
• Defect type

Warranty coverage generally does not extend to damage caused by:

• Misuse
• Neglect
• Improper installation
• Unauthorized modifications
• Relocation
• Accidents
• Environmental exposure
• Normal wear and tear

Customers should review the applicable warranty information before purchasing.

18. Container Modifications

Customers may request modifications to certain containers.

Possible modifications may include:

• Doors
• Windows
• Electrical systems
• Insulation
• Shelving
• Interior finishes
• Ventilation
• HVAC-related preparation
• Other custom features

Modified containers may be subject to special pricing, production times, payment terms, and return restrictions.

Custom work must be approved before production begins.

19. Intended Use & Compliance

Customers are responsible for ensuring that their intended use of a shipping container complies with applicable laws and regulations.

This may include:

• Local zoning regulations
• Building codes
• Fire regulations
• Electrical codes
• Environmental requirements
• HOA requirements
• Permit requirements

Universal Containers LLC does not guarantee that a container may legally be installed or used for a particular purpose at every location.

Customers should consult appropriate local authorities and licensed professionals when necessary.

20. Customer Inspection

Customers should inspect the container upon delivery.

If there is a material discrepancy or significant damage, customers should:

1. Photograph the issue.
2. Record the container identification number, where available.
3. Contact Universal Containers LLC.
4. Provide the order or invoice number.
5. Avoid unauthorized repairs or modifications before the claim is reviewed.

Prompt reporting helps us investigate delivery and product claims efficiently.

21. Intellectual Property

All content appearing on the Universal Containers LLC website may be protected by applicable intellectual property laws.

This may include:

• Logos
• Brand names
• Photographs
• Product images
• Text
• Graphics
• Videos
• Website design
• Icons
• Software
• Page layouts

You may not reproduce, modify, distribute, or commercially exploit our website content without written permission, except where permitted by law.

22. Third-Party Services & Links

Our website may contain links to third-party websites or use third-party services such as:

• Payment processors
• Analytics providers
• Shipping providers
• Social media services
• Website hosting services

Universal Containers LLC is not responsible for the content, security, availability, or privacy practices of independent third-party websites.

Your use of third-party services may be subject to their own terms and policies.

23. Privacy

Your use of this website is also subject to our Privacy Policy.

We may collect and process information necessary to:

• Process orders
• Provide quotes
• Coordinate delivery
• Communicate with customers
• Process payments
• Provide customer support
• Maintain website security

Please review our Privacy Policy for additional information.

24. Limitation of Liability

To the maximum extent permitted by applicable law, Universal Containers LLC will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services where such exclusion is legally permitted.

This may include losses associated with:

• Delivery delays outside our reasonable control
• Improper site preparation
• Unauthorized modifications
• Improper use of a container
• Failure to obtain required permits
• Third-party services
• Events beyond our reasonable control

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

25. Force Majeure

Universal Containers LLC will not be considered in breach of these Terms when performance is delayed or prevented by circumstances beyond our reasonable control.

Such circumstances may include:

• Natural disasters
• Severe weather
• Fire
• Flood
• Transportation disruptions
• Labor disruptions
• Government actions
• War
• Civil disturbances
• Epidemics or public emergencies
• Infrastructure failures
• Other events beyond reasonable control

We will make reasonable efforts to resume performance when circumstances permit.

26. Indemnification

To the extent permitted by applicable law, customers agree to be responsible for claims, losses, damages, or expenses arising from their:

• Violation of these Terms
• Misuse of the website
• Unauthorized use of products
• Violation of applicable laws
• Unauthorized modifications
• Failure to comply with local requirements

This provision does not limit rights or remedies that cannot legally be waived.

27. Dispute Resolution

If a dispute arises concerning an order, product, delivery, payment, or service, customers are encouraged to contact Universal Containers LLC first so that the matter can be reviewed and resolved directly.

We will make reasonable efforts to resolve legitimate disputes through good-faith communication.

Nothing in these Terms prevents a customer from exercising rights that cannot legally be waived.

28. Governing Law

These Terms are intended to be governed by the applicable laws of the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any jurisdiction or venue provisions will be applied subject to mandatory consumer-protection and other applicable laws.

29. Changes to These Terms

Universal Containers LLC may update these Terms & Conditions from time to time.

Updates may be necessary because of:

• Changes in our services
• Changes to our website
• Changes in payment methods
• Changes in delivery procedures
• Changes in applicable laws
• Changes in business practices

Updated Terms will be published on this page with a revised effective date.

Your continued use of the website after an update may constitute acceptance of the revised Terms to the extent permitted by applicable law.

30. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

31. Entire Agreement

These Terms, together with the applicable:

• Privacy Policy
• Payment Policy
• Delivery Policy
• Refund & Return Policy
• Warranty Policy
• Product-specific terms
• Written quotation or purchase agreement

constitute the applicable agreement governing your use of our website and purchase of products from Universal Containers LLC, subject to any terms that cannot legally be excluded.

32. Contact Universal Containers LLC

If you have questions about these Terms & Conditions, an order, payment, delivery, or any of our policies, please contact us.

Universal Containers LLC

Phone: +1 (713) 294-6529

Email: sales@universalcontainersllc.com

Address:
423 Langdon Rd
Hutchins, TX 75141
United States

Related Policies

For additional information, please review:

• Privacy Policy
• Payment Policy
• Delivery Policy
• Refund & Return Policy
• Warranty Policy
• Certification & Safety
• Frequently Asked Questions