Effective Date: August 2026
At Universal Containers LLC, we respect your privacy and are committed to protecting the personal information you provide when using our website, requesting a quote, purchasing products, contacting our team, or arranging delivery.
This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.
1. Information We Collect
We collect information that is reasonably necessary to operate our business, process orders, provide customer support, and coordinate container deliveries.
Personal Information
Depending on how you interact with us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Delivery address
- City, state, and ZIP code
- Company name
- Information provided through contact or quote forms
Order & Transaction Information
When you purchase a product or request a quote, we may collect:
- Products or containers requested
- Quantity
- Order information
- Invoice information
- Payment confirmation
- Delivery details
- Communications concerning your order
We do not need your full bank account credentials, online banking password, PIN, or card security credentials to provide our normal services.
Website & Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Website interactions
- Referral information
- Approximate location derived from technical information
- Cookies and similar technologies
2. How We Use Your Information
Universal Containers LLC may use collected information to:
- Process and fulfill orders
- Provide product quotes
- Confirm payments
- Coordinate container delivery
- Communicate with customers
- Respond to inquiries
- Provide customer support
- Confirm product availability
- Manage customer accounts
- Process returns or refunds
- Maintain transaction records
- Improve website functionality
- Analyze website performance
- Prevent fraud and unauthorized transactions
- Maintain website security
- Comply with applicable legal and regulatory requirements
We do not sell your personal information simply because you visit our website or request information about our products.
3. Information Sharing
We may share information when reasonably necessary to operate our business, complete a transaction, provide requested services, or comply with legal requirements.
Delivery & Logistics Providers
Information such as your name, phone number, delivery address, and order details may be shared with authorized logistics or delivery providers when necessary to deliver your container.
Payment Providers & Financial Institutions
Payment-related information may be processed by banks, payment processors, or financial service providers involved in completing or verifying a transaction.
Website & Technology Providers
We may use third-party technology providers to help operate:
- Website hosting
- E-commerce functionality
- Analytics
- Security services
- Customer communication
- Email delivery
- Payment processing
These providers may process information only as necessary to provide their services.
Legal Requirements
We may disclose information when required or permitted by applicable law, including in response to:
- Court orders
- Legal proceedings
- Government requests
- Regulatory requirements
- Fraud investigations
- Protection of our legal rights
4. Payment Information
Universal Containers LLC may offer payment methods including credit/debit cards, ACH transfers, and bank wire transfers.
Payment information may be processed directly by authorized payment processors or financial institutions.
We do not intentionally store sensitive payment credentials such as your complete card security code or online banking password.
For additional information about payments, please review our Payment Policy.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.
Cookies may be used for:
Essential Cookies
These support important website functions such as security, navigation, shopping-cart functionality, and account features.
Functional Cookies
These may remember preferences and improve website functionality.
Analytics Cookies
These help us understand website traffic, visitor behavior, and website performance.
Advertising Cookies
Where applicable, advertising or marketing technologies may be used to measure advertising performance or provide relevant marketing.
You may control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
6. Communications
If you submit a quote request, purchase a product, contact our sales team, or otherwise request assistance, we may contact you regarding:
- Your inquiry
- Product availability
- Pricing
- Quotes
- Orders
- Payments
- Delivery
- Returns
- Customer service
Where applicable, you may opt out of non-essential promotional communications.
Transactional communications related to an active order or service may still be sent when necessary.
7. Data Security
Universal Containers LLC takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
Security measures may include:
- Secure website connections
- Access controls
- Account security measures
- Secure payment processing through appropriate providers
- Monitoring for suspicious activity
- Limiting access to personal information to individuals who need it for legitimate business purposes
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.
Retention periods may depend on:
- The nature of the information
- Whether you have an active customer relationship
- Transaction and accounting requirements
- Legal obligations
- Fraud prevention and security requirements
- Dispute resolution
For example, transaction and invoice records may need to be retained for applicable tax, accounting, and business-record requirements.
9. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information.
You may contact us to request:
- Access to personal information we maintain about you
- Correction of inaccurate information
- Updating your contact information
- Deletion of certain information
- Information about how your data is used
- Opt-out of certain promotional communications
Some requests may be subject to legal or business-record retention requirements.
To submit a privacy request, contact:
Email: sales@universalcontainersllc.com
Phone: +1 (713) 294-6529
10. Children’s Privacy
Our website and services are intended for adults and businesses.
We do not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
11. Third-Party Websites
Our website may contain links to third-party websites, services, payment providers, social media platforms, or other external resources.
Universal Containers LLC is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policy of any third-party website you visit.
12. U.S. Privacy Rights
Universal Containers LLC operates in the United States.
Certain U.S. states provide residents with specific privacy rights. Depending on where you live and applicable law, these rights may include rights to access, correct, delete, or obtain information concerning the processing of your personal information.
If you believe you have a privacy right under applicable state law, you may contact us using the information below.
We will review and respond to valid privacy requests in accordance with applicable law.
13. Do Not Track
Some web browsers offer a “Do Not Track” feature.
Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals in every circumstance.
14. Changes to This Privacy Policy
Universal Containers LLC may update this Privacy Policy from time to time.
Changes may be made to reflect:
- Changes to our services
- Changes to website functionality
- Changes in technology
- Changes in applicable laws
- Changes in our business practices
When we make changes, the updated policy will be published on this page with a revised effective date.
We encourage visitors to periodically review this page.
15. Contact Us
If you have questions about this Privacy Policy, how we handle personal information, or a privacy request, please contact us.
Universal Containers LLC
Phone: +1 (713) 294-6529
Email: sales@universalcontainersllc.com
Address:
423 Langdon Rd
Hutchins, TX 75141
United States
We are committed to handling customer information responsibly and providing clear information about our privacy practices.